PT. Setiap Hari Dipakai (Evermos)

Pain Point

Struggling with their existing 4PL partner, this company sought a game-changing alternative.

Solution from Titipaja

Enter Titipaja, who offer excellence in operations, client service, and communication. Titipaja provides dedicated Customer Experience and Customer Service team. The API integration with Titipaja’s system was swift and impactful, where client interactions became responsive and personalized, and communication channels flowed seamlessly.

Result

The Evermos team has successfully facilitated the expansion of their brands to reach major cities like Medan and Surabaya, with the expert assistance of Titipaja. Titipaja has also assisted brands like Ecentio, Fremir, and GM Bear in enhancing the quality standards of their packaging while achieving an impressive 98% proforma SLA for order processing.

The fulfillment process has become exceptionally swift, thanks to Managed Warehouse services. Consequently, the company no longer requires an operational team, leading to significant cost reductions.
PT. Setiap Hari Dipakai (Evermos)
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PT Flywheel Digital Indonesia (Flywheel)

Pain Point The current operational challenges are multifaceted. Manual order processing from the seller center is time-consuming, exacerbated by difficulties in tracking warehouse issues due to the absence of dedicated customer service. Infrequent stock checks, limited stock connection between OMS and seller center, and the lack of WMS API accessibility add complexity. Moreover, the OMS […]